University of Cape Town UCT Commerce I.T.

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University of Cape Town UCT Commerce I.T.

University of Cape Town UCT Commerce I.T. – see details below:

Support

Commerce I.T. is tasked with the information technology support function for the Commerce Faculty. This means that Commerce I.T. is responsible for all forms of computing equipment and networks located in the faculty. This includes both staff and student computing facilities.

In terms of student computing facilities, Commerce I.T. is responsible for the maintenance and day to day operation of the student labs. The main Commerce Alumni and Comlab facilities consist of 14 identifiable sub labs. Then there are also the special departmental labs for masters and honours students which fall under Commerce I.T.’s shadow. Commerce I.T. is responsible for the purchase, installation and maintenance of all these machines. Commerce I.T. is also responsible for the loading of the relevant software packages and looking after the networked servers. After all this backend student support, Commerce I.T. also offers first-line support to students through its manned student helpdesks.

In terms of staff computing facilities, Commerce I.T. is responsible for the maintenance of all departmental computer equipment and software. This includes the purchasing, installation and maintenance of the machines. Commerce I.T. offers a direct support service to the staff, through both its staff helpdesk as well as the main Commerce I.T. office.

Commerce I.T. is also responsible for the Commerce Faculty website and all the departmental sub sites underneath it. Commerce I.T. handles all the content creation and maintenance on the web server. It provides direct support to the staff and students through its dedicated webmaster position.

Knowledge

Commerce I.T. has a wealth of information and knowledge at its disposal that it has been built up over the years through its experiences. This section of the website plays host to some of it.

The Q&A section lists some of the typical questions and answers that Commerce I.T. deals with. FAQups records some of the funnier stories that Commerce I.T. has come across. There is also provision for you to add your input to these pages. The IT Department Memo is a playful look at the requests an IT department usually has to deal with.

The Documentation section plays host to some of the documentation packages for software loaded on the Commerce network. Useful links is a collection of useful links pointing to external sites.

MSDN Academic Alliance

What is the MSDN Academic Alliance?

The MSDN Academic Alliance is an annual membership program for technical departments in the area of Computer Science, Engineering, and Information Systems. As a member, a department receives an MSDNAA subscription that Microsoft platform, servers, and developer tools software. This software may be installed on any number of departmental lab machines. The software must be used for instructional and research purposes, it may not be used to run the infrastructure of the department. In addition, the departments faculty and students may check-out or download the software to install on their personal computers.

The program has two primary goals: 1) to make it easier and less expensive for you to obtain Microsoft developer tools, platforms, and servers for instructional and research purposes and 2) to build a community of instructors who can share curriculum and other learning resources to support the use of these technologies.

Procedure For Obtaining the Software through Commerce I.T.

Click here to view the procedure for obtaining the software through Commerce I.T. as well as a list of the software currently on offer.

MSDN Academic Alliance Home

Click here to go to the MSDN Academic Alliance web site FAQ for more information about the program.

MSDN Academic Alliance Agreement Form

Click here to download the MSDN Academic Alliance agreement form. You need to download, print and fill out this form in order to obtain the software. See the procedure page on how to obtain the software.

Note: There will be no software rented out during the period after university lectures end until the start of the next semester. In other words, no software will be loaned out during study breaks, examination periods or vacation periods.

Services

The following services are offered by the Commerce I.T. Department for Commerce staff and students as well as the wider UCT community in general Outside companies may also enquire about some of these services.

Lab rentals, please refer to document at http://www.commerce.uct.ac.za/Commerce_IT/Labs/Lab_Hiring.asp.

System setups, we will setup any Microsoft or Novell system you require, please note that these systems will be setup on your hardware using your software.

PC rentals for conferences, we will setup conference PC in any area, as long as this is for educational use only, the setup cost will vary. Please note that cost will include staffing costs, and this will only be done after hours unless agreed before hand. Please note that there are only certain times we can use our own PCs, please refer to the link above.

University of Cape Town UCT Commerce IT Contacts

Quick Links:

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